{"id":44691,"date":"2014-07-07T00:00:00","date_gmt":"2014-07-07T00:00:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=183294770d2d36c3d36d3f1bba3cf7e3"},"modified":"2014-07-07T00:00:00","modified_gmt":"2014-07-07T00:00:00","slug":"maintaining-customer-service-levels-in-peak-periods-draft-legislation-published","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=44691","title":{"rendered":"Maintaining customer service levels in peak periods: draft legislation published"},"content":{"rendered":"<p>HMRC is looking to adopt a number of measures to better manage service for all our customers, particularly at peak operational times. HMRC is seeking views on the draft legislation required to support these measures.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HMRC is looking to adopt a number of measures to better manage service for all our customers, particularly at peak operational times. HMRC is seeking views on the draft legislation required to support these measures.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/44691"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=44691"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/44691\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=44691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=44691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=44691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}