{"id":45170,"date":"2014-07-17T13:30:19","date_gmt":"2014-07-17T13:30:19","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=60078ba67c6e4a237c43c7f59c3e63ec"},"modified":"2014-07-17T13:30:19","modified_gmt":"2014-07-17T13:30:19","slug":"news-story-insolvency-service-beats-targets","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=45170","title":{"rendered":"News story: Insolvency Service beats targets"},"content":{"rendered":"<div class=\"govspeak\">\n<p>The agency\u2019s <a href=\"https:\/\/www.gov.uk\/government\/publications\/insolvency-service-annual-report-and-accounts-2013-to-2014?cachebust=1405595807&amp;preview=360411\">annual report<\/a> for 2013\/14 was laid in Parliament today. Performance targets are set by the Minister for Employment Relations and Consumer Affairs and cover a range of efficiency measures including the timeliness of processes, customer satisfaction and stakeholder confidence.<\/p>\n<p>Key results include:<\/p>\n<ul>\n<li>Achieving 1,273 director disqualifications, with a six year average length of disqualification undertakings and orders<\/li>\n<li>Winding up 168 companies in the public interest following investigations by the agency<\/li>\n<li>Processing 75,387 redundancy claims<\/li>\n<li>Achieving a 95.6% customer satisfaction rating<\/li>\n<li>Increasing stakeholder confidence in the insolvency investigation and enforcement regime from 66% to 69%<\/li>\n<\/ul>\n<p>Insolvency Service Chief Executive Dr Richard Judge said:<\/p>\n<p>\u201cBritain\u2019s insolvency regime is consistently ranked in the World Bank\u2019s top 10 giving confidence to investors that this is a good place to do business. In the past year the Insolvency Service has met and exceeded all of our published targets. We achieved over 1,200 director disqualifications with each having a net benefit to the economy of \u00a3100,000. Redundancy payments were processed ahead of target helping people to move on in what is usually a difficult time. Initiatives such as the launch of a new single Complaints Gateway and \u00a330 million of annual process savings identified through the Red Tape Challenge demonstrate the value of working closely with our partners to build a more efficient and robust insolvency regime.<\/p>\n<p>\u201cOur successes have been achieved in a rapidly changing business environment which has seen total insolvencies fall by 25 per cent over the past four years with a consequent fall in fee revenue for the agency. Our programme to deliver a more efficient and customer focused agency is well advanced with significant progress to digitise redundancy payments, a rationalised office network and investment to upskill our people.\u201d<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Insolvency Service exceeded all our published targets last year, our annual report shows.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/45170"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=45170"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/45170\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=45170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=45170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=45170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}