{"id":47568,"date":"2014-09-12T14:27:00","date_gmt":"2014-09-12T14:27:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=e019e970a425e35b5606a47d447f485d"},"modified":"2014-09-12T14:27:00","modified_gmt":"2014-09-12T14:27:00","slug":"news-story-rpa-switches-to-0345","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=47568","title":{"rendered":"News story: RPA switches to 0345"},"content":{"rendered":"<div class=\"govspeak\">\n<p>The Rural Payments Agency (RPA) is switching from its 0845 telephone number prefix to 0345 as part of a government-wide approach to move away from higher-rate numbers.<\/p>\n<p>The new number is already working and people are urged to start using it. The switch affects the phone numbers for the RPA\u2019s customer service centre; the Procedure for Electronic Application for Certificates (PEACH) helpline, and those for the British Cattle Movement Service (BCMS) and Cattle Tracing System (CTS) in England, Wales and Scotland. <\/p>\n<p>The RPA\u2019s new customer service centre telephone number is only one digit different, and is now 0345 603 7777. Anyone calling one of the 0845 numbers after 1 October will hear a message notifying them about the change and giving them the new number to redial.<\/p>\n<p>Other RPA telephone numbers are also changing, including:<\/p>\n<ul>\n<li>BCMS English (now 0345 050 1234)<\/li>\n<li>BCMS Welsh (now 0345 050 3456)<\/li>\n<li>PEACH helpline (now 0345 607 3224)<\/li>\n<li>CTS Self Service (now 0345 011 1212)<\/li>\n<li>CTS Self Service Welsh (now 0345 011 1213)<\/li>\n<\/ul>\n<p>The RPA will keep up-to-date information available through the <a href=\"https:\/\/www.gov.uk\/rpa\">GOV.UK website<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>RPA switch from 0845 to 0345 in a UK government-wide move away from higher-rate phone lines.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/47568"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=47568"}],"version-history":[{"count":1,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/47568\/revisions"}],"predecessor-version":[{"id":47582,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/47568\/revisions\/47582"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=47568"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=47568"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=47568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}