{"id":47979,"date":"2014-09-25T13:13:00","date_gmt":"2014-09-25T13:13:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=35c219ded4e5671b3c896f510b74df0f"},"modified":"2014-09-25T13:13:00","modified_gmt":"2014-09-25T13:13:00","slug":"news-story-civil-news-client-and-cost-management-system-roll-out-complete-this-september","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=47979","title":{"rendered":"News story: Civil news: Client and Cost Management System roll-out complete this September"},"content":{"rendered":"
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On 29 September 2014, we complete our gradual roll-out of the Client and Cost Management System (CCMS) to all civil and family legal aid providers.<\/p>\n

So far, around 40% of providers are using the system and we have processed over 11,000 applications through CCMS. Use of the system is increasing weekly.<\/p>\n

Using CCMS early on<\/h3>\n

We encourage you to use CCMS early on so that you can get used to the system before it\u2019s mandated. <\/p>\n

Although we don\u2019t intend to mandate until 2015 \u2013 giving you 3 months notice \u2013 we have found that providers who do our training in advance find it easier to use CCMS. <\/p>\n

Therefore, we recommend you do our online training, available on the Legal Aid Agency (LAA) training website, and refer to the complementary quick guides on the CCMS website \u2013 links below. <\/p>\n

Tips on using CCMS<\/h3>\n

Correct scope<\/h4>\n

When making an application or amendment, insert the correct scope on your certificate.<\/p>\n

We have 2 quick guides that summarise the application process: \u2018making a legal aid application\u2019 and \u2018single-stage emergency application\u2019.<\/p>\n

One lead case<\/h4>\n

When submitting linked family applications, select only one lead case and link all cases to the lead certificate.<\/p>\n

Please refer to the \u2018making a legal aid application\u2019 quick guide for more information.<\/p>\n

Special Children Act cases<\/h4>\n

When submitting these, always submit as substantive applications, not emergency applications.<\/p>\n

Electronic evidence<\/h4>\n

You must select \u2018documents sent\u2019 from the drop-down list after you\u2019ve submitted \u2018all\u2019 your evidence, otherwise, the case won\u2019t proceed on the system. <\/p>\n

Please refer to the \u2018submitting electronic evidence\u2019 quick guide for more information.<\/p>\n

No means information<\/h4>\n

When requesting an amendment to the scope and cost of your certificate, you don\u2019t need to enter means information so don\u2019t click the \u2018means reassessment\u2019 link. <\/p>\n

Please refer to the \u2018amendments\u2019 quick guide.<\/p>\n

Revised CCMS website<\/h3>\n

This has been updated to make it easier for you to find what you need, including the quick guides mentioned above. <\/p>\n

The home page contains the following tabs:<\/p>\n