{"id":53474,"date":"2015-02-05T13:46:00","date_gmt":"2015-02-05T13:46:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=5e18beb32c5d6e81d14a467950cf4fc8"},"modified":"2015-02-05T13:46:00","modified_gmt":"2015-02-05T13:46:00","slug":"news-story-further-enhancements-to-ccms","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=53474","title":{"rendered":"News story: Civil news: further enhancements to CCMS"},"content":{"rendered":"
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As part of our continuous improvement programme for the Client and Cost Management System (CCMS), we\u2019re now looking into making further enhancements:<\/p>\n

Making amendments without having to wait<\/h3>\n

Changes would allow you to assign advocates, do financial means re-assessments and change \u2018case contact\u2019 details while an amendment is in progress.<\/p>\n

Allowing access to CCMS outside the office<\/h3>\n

We recognise that you may need to work remotely, for instance, if clients are in prison, hospital or can\u2019t travel. <\/p>\n

We\u2019re investigating an off-line version of CCMS allowing you to input some information remotely and uploaded it when back in the office.<\/p>\n

Providing a record of transactions<\/h3>\n

Although CCMS is not a case management system, it is a transaction system, so we\u2019d like you to have a good record of transactions made.
\nWe\u2019re investigating ways you could review more information, cutting down on the need to call us. Application summaries and printable versions of bills are already available.<\/p>\n

Improving the task of creating bills<\/h3>\n

We\u2019re investigating changes which could improve the task of creating bills.<\/p>\n

Making it easier for you to navigate around CCMS<\/h3>\n

We\u2019re investigating if other enhancements could be made to enhance navigation, which would supplement the forward button (see below).<\/p>\n

We will announce further enhancements this spring. <\/p>\n

Once we have reviewed feedback, we will also communicate with Chambers\/advocates about how we will enhance the system for them. <\/p>\n

Enhancements being piloted<\/h3>\n

Forward button<\/h4>\n

This can be used in the means and merits sections of CCMS applications and amendments. It allows you to move to the end of the assessment or the next unanswered question. So it can be used when:<\/p>\n