{"id":54312,"date":"2015-02-25T11:54:33","date_gmt":"2015-02-25T11:54:33","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=d3fd9f54ee8e51515abd1390e53559ea"},"modified":"2015-02-25T11:54:33","modified_gmt":"2015-02-25T11:54:33","slug":"news-story-investment-management-system-opening-hours-during-march-2015","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=54312","title":{"rendered":"News story: Investment Management System: opening hours during March 2015"},"content":{"rendered":"
\n

From 1 March to 30 March 2015, the opening hours of the Investment Management System (IMS<\/abbr>) will be extended from 8am until 8pm, 7 days a week to allow the processing of schemes in the run up to year end, with the exception of agreed change release dates on 5, 12, 19 and 26 March.<\/p>\n

There will be no changes to the current support arrangements and IMS<\/abbr> will only be supported during office hours. The HCA<\/abbr> service desk is open from 8am to 6pm, Monday to Friday, excluding bank holidays. The second-line IMS<\/abbr> user support is open between 10am and 4pm, Monday to Friday, excluding bank holidays.<\/p>\n

On 31 March 2015, IMS<\/abbr> will be closing to external users at midday to allow completion of year end activities. It will re-open on Friday 17 April 2015 at 8am. <\/p>\n

Scheduled payments that have been approved by 31 March 2015 will be processed on that evening. Approved payments will continue to be paid against normal timescales while IMS<\/abbr> is closed.<\/p>\n

To ensure system issues are not missed during year end, please log IMS<\/abbr> issues with the HCA<\/abbr> Service Desk on 01908 353 604 or servicedesk@hca.gsi.gov.uk<\/a>. Please ensure you include all the required information in the email, with screenshots where appropriate, to help us deal with calls efficiently.<\/p>\n

Any questions about the data being entered in IMS<\/abbr> or policy should be first directed to your HCA<\/abbr> lead at the relevant HCA<\/abbr> area office.<\/p>\n

Alternatively, if you are a provider with an active programme within the London area please contact the Greater London Authority service desk on 0207 9834333 or TGServiceDesk@london.gov.uk<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

The opening hours of the Investment Management System (IMS) will be extended during March 2015.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/54312"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54312"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/54312\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54312"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=54312"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=54312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}