{"id":57308,"date":"2015-05-28T13:48:00","date_gmt":"2015-05-28T13:48:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=ce82e345322a5240e59580b7dff221fc"},"modified":"2015-05-28T13:48:00","modified_gmt":"2015-05-28T13:48:00","slug":"news-story-civil-news-update-on-ccms-improvements-user-numbers-and-support","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=57308","title":{"rendered":"News story: Civil news: update on CCMS improvements, user numbers and support"},"content":{"rendered":"<div class=\"govspeak\">\n<p>We are putting in place improvements to the Client and Cost Management System (CCMS) to help the growing number of providers using it for civil applications.<\/p>\n<p>See below for details together with information on support such as online classes and Q&amp;A sessions.<\/p>\n<h3 id=\"benchmark\">50% benchmark<\/h3>\n<p>Use of CCMS is increasing with:<\/p>\n<ul>\n<li>more than 50% of new applications now being submitted on CCMS <\/li>\n<li>1,066 organisations submitting nearly 40,000 new civil applications <\/li>\n<li>more than 2,000 bills being processed on a weekly basis<\/li>\n<\/ul>\n<h3 id=\"improvements\">Improvements<\/h3>\n<ol>\n<li>\n<p>Forward button: Available from 1 June 2015, this button allows you to move forward through the means and merits interviews to the last question answered without clicking \u2018next\u2019. We will send users our CCMS eUpdate explaining how it works.<\/p>\n<\/li>\n<li>\n<p>Bulk uploading bills: we\u2019re working with software vendors involved in the pilot to release this functionality to more of their clients. We\u2019re finalising a testing process to support other organisations who wish to develop a CCMS compatible product. We will provide more information in future articles on GOV.UK.<\/p>\n<\/li>\n<\/ol>\n<p>We\u2019ll be introducing further improvements over the summer. These include:<\/p>\n<ul>\n<li>means and merits interviews \u2013 reducing the number of screens to make it quicker to navigate through the interviews<\/li>\n<li>amendments process \u2013 allowing you to allocate costs to advocates and do means reassessments while other amendments are in progress<\/li>\n<li>changes to the PDF copy of the bill you can print before you submit your claim \u2013 the improvements will make your bill easier to review<\/li>\n<li>billing interviews \u2013 reducing the number of screens and making it easier to navigate <\/li>\n<li>we\u2019re also investigating a mobile version of CCMS to allow users to create part of the application away from the office<\/li>\n<\/ul>\n<h3 id=\"see-ccms-website-for-details\">See CCMS website for details<\/h3>\n<p>Further information on these improvements will be available on the \u2018Enhancing CCMS\u2019 page of the CCMS website from 2 June 2015. The link to this page is below.<\/p>\n<p>This will include details on when we expect to make these changes.<\/p>\n<h3 id=\"giving-you-extra-support\">Giving you extra support<\/h3>\n<p>We are committed to supporting you as you gain experience using CCMS. The CCMS website contains information about:<\/p>\n<ul>\n<li>new Q&amp;A sessions to give you the opportunity to ask general and case specific questions<\/li>\n<li>recorded master classes \u2013 available from mid-June<\/li>\n<li>CCMS website improvements \u2013 live from 12 June 2015 to make it easier for you to navigate the site<\/li>\n<\/ul>\n<h3 id=\"further-information\">Further information<\/h3>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/\">CCMS website<\/a><\/p>\n<p>Your feedback email address: <a href=\"mailto:CCMS.team@legalaid.gsi.gov.uk\">CCMS.team@legalaid.gsi.gov.uk<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Improvements being rolled out, starting with the \u2018forward button\u2019 to help the growing number of CCMS users.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/57308"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=57308"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/57308\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=57308"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=57308"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=57308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}