{"id":63596,"date":"2015-11-02T10:49:22","date_gmt":"2015-11-02T10:49:22","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=fa0f3c059022ef8aa5ff306a1af91d31"},"modified":"2015-11-02T10:49:22","modified_gmt":"2015-11-02T10:49:22","slug":"news-story-civil-news-ccms-design-upgraded","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=63596","title":{"rendered":"News story: Civil news: CCMS design upgraded"},"content":{"rendered":"<div class=\"govspeak\">\n<p>We\u2019ve upgraded the design of the Client and Cost Management System (CCMS) to make the screens simpler.<\/p>\n<p>The new design went live on Monday 2 November and screen shots are available on the CCMS website (see link below).<\/p>\n<p>DMA Law has been involved in testing this upgrade. A spokesperson from the firm said: <\/p>\n<blockquote>\n<p>I have used it (the upgraded system) a number of times and find it very clear and concise.<\/p>\n<p>For me there is no need to flick back and forth to go to the next part of the assessment. The system does it all for you, which is great as it is very time efficient and easy to follow.<\/p>\n<p class=\"last-child\">I\u2019ve done lots of applications now so know what needs to be there. But I think, for new users, this will make things much easier and straightforward.<\/p>\n<\/blockquote>\n<h2 id=\"future-upgrades\">Future upgrades<\/h2>\n<p>Other upgrades will follow over the next 3 months that will make CCMS more user-friendly.  <\/p>\n<p>Future upgrades to the merits and means sections of CCMS will mean that:<\/p>\n<ul>\n<li>you will only have around half the number of screens in the assessments sections<\/li>\n<li>you can track your progress through assessments and<\/li>\n<li>you can navigate back and forward to different sections in the assessments<\/li>\n<\/ul>\n<p>We\u2019re currently exploring similar changes to the billing section. We will also introduce a faster document upload process.   <\/p>\n<p>These upgrades respond directly to your feedback. We will test most of the upgrades with a group of providers before releasing them into the live system.  <\/p>\n<h2 id=\"why-should-you-use-ccms-now\">Why should you use CCMS now?<\/h2>\n<p>The upgrades don\u2019t change how the system works and won\u2019t require you to retrain. So you shouldn\u2019t wait for them before using the system.   <\/p>\n<p>It\u2019s important that your organisation becomes familiar with the system now \u2013 it will take time to train your staff, adapt working practices and get used to the system. In particular, we advise you to:<\/p>\n<ul>\n<li>start submitting most of your new civil applications electronically if you aren\u2019t already and  <\/li>\n<li>increase the volume of complex work you are processing through the system.<\/li>\n<\/ul>\n<h2 id=\"more-information\">More information<\/h2>\n<ul>\n<li><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/\">CCMS training website<\/a><\/li>\n<\/ul>\n<p>Questions about the CCMS design upgrade<\/p>\n<ul>\n<li>email: <a href=\"mailto:ccms.team@legalaid.gsi.gov.uk\">ccms.team@legalaid.gsi.gov.uk<\/a>\n<\/li>\n<li>\n<p>call into our daily Q&amp;A sessions \u2013 <a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/training-resources\/q-and-a-sessions\/providers\">time and phone-in details are on our CCMS training website<\/a> <\/p>\n<\/li>\n<li><a rel=\"external\" href=\"https:\/\/docs.google.com\/forms\/d\/1qrJyYkxCl9dpSX_e2Usq0NvL5OxqfG8yMREmyxI2Mkw\/viewform\">Feedback survey on CCMS design upgrade and CCMS<\/a><\/li>\n<\/ul>\n<p>General feedback about CCMS<\/p>\n<ul>\n<li>email: <a href=\"mailto:ccms.team@legalaid.gsi.gov.uk\">ccms.team@legalaid.gsi.gov.uk<\/a>\n<\/li>\n<li>contact your contract manager<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Other upgrades to make the Client and Cost Management System (CCMS) more user-friendly will be rolled out over the next 3 months.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/63596"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=63596"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/63596\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=63596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=63596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=63596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}