{"id":66086,"date":"2016-01-05T14:35:33","date_gmt":"2016-01-05T14:35:33","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=6e31a0a396cf45c5a1e8cd7be0a9c30f"},"modified":"2016-01-05T14:35:33","modified_gmt":"2016-01-05T14:35:33","slug":"news-story-civilcrime-news-contacting-online-support-from-11-january-2016","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=66086","title":{"rendered":"News story: Civil\/crime news: contacting Online Support from 11 January 2016"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Starting on 11 January 2016 the Legal Aid Agency (LAA) Online Support team will be available on Monday to Friday between 9am to 5pm \u2013 excluding bank holidays.<\/p>\n<p>The team operates a telephone and email helpdesk which helps users of LAA online systems with technical enquiries about electronic working.<\/p>\n<p>The LAA Online Support team\u2019s responsibilities cover technical support over a wide field of digital applications. <\/p>\n<p>Examples include:<\/p>\n<ul>\n<li>client and cost management system<\/li>\n<li>management information<\/li>\n<li>contracted work and administration<\/li>\n<li>electronic forms<\/li>\n<li>crown court litigator\u2019s fee<\/li>\n<\/ul>\n<p>The new operational hours bring LAA Online Support team into line with the customer support team, who they work with closely.<\/p>\n<h3 id=\"contacting-online-support\">Contacting Online Support<\/h3>\n<p>Telephone: 0203 334 6664 <\/p>\n<p>Email: <a href=\"mailto:Online-Support@legalaid.gsi.gov.uk\">Online-Support@legalaid.gsi.gov.uk<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Legal Aid Agency Online helpdesk to operate between 9am and 5pm from 11 January 2016.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/66086"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=66086"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/66086\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=66086"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=66086"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=66086"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}