{"id":68923,"date":"2016-03-23T12:51:52","date_gmt":"2016-03-23T12:51:52","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=863e5b7561bcdfdcd29134c752d5e088"},"modified":"2016-03-23T12:51:52","modified_gmt":"2016-03-23T12:51:52","slug":"news-story-crime-news-helpline-change-for-criminal-application-enquiries","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=68923","title":{"rendered":"News story: Crime news: helpline change for criminal application enquiries"},"content":{"rendered":"
\n

A single new telephone number of 0121 232 5500 should be used for enquiries about criminal legal aid applications from 29 March 2016.<\/p>\n\n\n\n\n\n
Criminal applications helpline<\/th>\n\u00a0<\/th>\n<\/tr>\n<\/thead>\n
9am to 5pm Monday-Friday excluding bank holidays (from 29 March)<\/td>\n0121 232 5500<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

How can we help?<\/h3>\n

Our team will answer questions from providers about applications for criminal legal aid applications.
\nYou should continue to contact the National Courts Team if your question relates to questions about hardship or complex means assessments eg, defendants who are self-employed \u2013 see below.<\/p>\n

Change in response to feedback<\/h3>\n

We\u2019re making this change in response to feedback from providers. It makes it simpler to get in touch with us.
\nIn the past, providers have been asked to contact our teams in one of three offices \u2013 Birmingham, Nottingham or Liverpool offices. <\/p>\n

The change will allows us to manage calls more efficiently, which should improve our service.<\/p>\n

Emails<\/h3>\n

These should still be sent to the office dealing with the application.<\/p>\n\n\n\n\n\n
Nottingham<\/td>\nNottinghamCAT@legalaid.gsi.gov.uk<\/td>\n<\/tr>\n
Birmingham<\/td>\nBirminghamCAT@legalaid.gsi.gov.uk<\/td>\n<\/tr>\n
Liverpool<\/td>\nLiverpoolCAT@legalaid.gsi.gov.uk<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Further information<\/h3>\n

Criminal Applications Customer Service Team 0121 232 5500 \u2013 from 29 March 2016<\/p>\n

National Courts Team:<\/p>\n\n\n\n\n
Nottingham applications<\/td>\n0115 852 6000 or Nottingham.NCT@legalaid.gsi.gov.uk<\/td>\n<\/tr>\n
Liverpool applications<\/td>\n0151 235 6750 or Liverpool.NCT@legalaid.gsi.gov.uk<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Full NCT contact details can be found here:<\/p>\n

Criminal legal aid: means testing<\/a> \u2013 scroll close to bottom of page.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Starting 29 March 2016 the only number to call for enquiries to our criminal applications customer service team is 0121 232 5500.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/68923"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=68923"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/68923\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=68923"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=68923"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=68923"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}