{"id":69083,"date":"2016-03-29T11:12:44","date_gmt":"2016-03-29T11:12:44","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=0958f65e7351e46eb429c81e08965949"},"modified":"2016-03-29T11:12:44","modified_gmt":"2016-03-29T11:12:44","slug":"hmrc-must-communicate-more-effectively","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=69083","title":{"rendered":"HMRC must communicate more effectively"},"content":{"rendered":"<div class=\"field field-name-body field-type-text-with-summary field-label-hidden\">\n<div class=\"field-items\">\n<div class=\"field-item even\" property=\"content:encoded\">\n<p>Businesses are frustrated by delays using HMRC\u2019s telephone service. They complain that response times are too slow, advisers have a lack of understanding of previous discussions and transfers between departments waste time. The Administrative Burdens Advisory Board (ABAB) has now published <strong><a href=\"http:\/\/tinyurl.com\/jlo6afe\" ><em>Tell ABAB Report \u2013 2015\/16 <\/em><\/a><\/strong>looking at the measures &#8230;<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<div>\n<div>\n<div>\n<p>Businesses are frustrated by delays using HMRC&rsquo;s telephone service. They complain that response times are too slow, advisers have a lack of understanding of previous discussions and transfers between departments waste time. The Administrative Burdens Advisory Board (ABAB) has now published <strong><a href=\"http:\/\/tinyurl.com\/jlo6afe\" target=\"_blank\"><em>Tell ABAB Report &ndash; 2015\/16 <\/em><\/a><\/strong>looking at the measures &#8230;<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[48],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69083"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=69083"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69083\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=69083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=69083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=69083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}