{"id":69314,"date":"2016-04-05T23:16:04","date_gmt":"2016-04-05T23:16:04","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=933ffd1bd54d5edb590ae3d393adf3d2"},"modified":"2016-04-05T23:16:04","modified_gmt":"2016-04-05T23:16:04","slug":"news-story-joanna-wallace-reappointed-as-independent-case-examiner","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=69314","title":{"rendered":"News story: Joanna Wallace reappointed as Independent Case Examiner"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Joanna\u2019s new term began on 1 April 2016. Her contract has been extended for 3 years. <\/p>\n<p>Robert Devereux, the Permanent Secretary, said today: <\/p>\n<blockquote>\n<p class=\"last-child\">I am delighted that Joanna has been reappointed as the Independent Case Examiner. Over the last 3 years she has played a key role in supporting our drive to improve the services that we deliver for our customers. She will continue to bring a wealth of skills and experience to this role.<\/p>\n<\/blockquote>\n<p>Joanna Wallace, Independent Case Examiner, said:<\/p>\n<blockquote>\n<p class=\"last-child\">It has been a great privilege to be the Independent Case Examiner over the past 3 years, adjudicating the complaints received and feeding my findings back to the <abbr title=\"Department for Work and Pensions\">DWP<\/abbr>. I look forward to continuing in this role for the next 3 years.<\/p>\n<\/blockquote>\n<h2 id=\"more-information\">More information<\/h2>\n<p>The <a href=\"https:\/\/www.gov.uk\/government\/organisations\/independent-case-examiner\">Independent Case Examiner<\/a> (ICE) service has been available to customers of <abbr title=\"Department for Work and Pensions\">DWP<\/abbr> since 2007. It\u2019s the independent complaints tier once complainants have exhausted any internal complaints processes for operational organisations of the:<\/p>\n<ul>\n<li>Department for Work and Pensions <\/li>\n<li>Financial Assistance Scheme<\/li>\n<li>Pension Protection Fund<\/li>\n<li>Independent Living Fund<\/li>\n<li>Northern Ireland Social Security Agency <\/li>\n<li>Child Maintenance Enforcement Division (Northern Ireland)<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Department for Work and Pensions (DWP) has today announced the reappointment of Joanna Wallace as Independent Case Examiner.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69314"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=69314"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69314\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=69314"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=69314"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=69314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}