{"id":69471,"date":"2016-04-11T09:52:00","date_gmt":"2016-04-11T09:52:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=d2636c57442d66e3a769c12f9da53ea5"},"modified":"2016-04-11T15:58:08","modified_gmt":"2016-04-11T15:58:08","slug":"news-story-problems-today-with-opgs-payments-and-case-management-systems","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=69471","title":{"rendered":"News story: Problems with OPG&#8217;s case management systems fixed"},"content":{"rendered":"<p><em>Updated:<\/em> Update to an announcement about a technical issue affecting OPG customers.<\/p>\n<div class=\"govspeak\">\n<p>The Office of the Public Guardian (OPG) had a technical problem on 11 April where we were unable to access certain case files or take payments. <\/p>\n<p>These problems have now been resolved. We apologise for any inconvenience.<\/p>\n<p>The OPG contact centre is now able to deal with your query normally. You can get in touch with the contact centre by:<\/p>\n<ul>\n<li>phone: 0300 456 0300 <\/li>\n<li>email: customerservices@publicguardian.gsi.gov.uk<\/li>\n<li>fax: 0870 739 5780 <\/li>\n<\/ul>\n<p>Hours are Monday to Friday 9am to 5pm, except Wednesday 10am to 5pm.<\/p>\n<p>You can find all our forms and guidance on <a href=\"https:\/\/www.gov.uk\/government\/organisations\/office-of-the-public-guardian\">GOV.UK\/opg<\/a>. <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A problem on 11 April where we were unable to access certain case files or take payments has been resolved.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69471"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=69471"}],"version-history":[{"count":2,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69471\/revisions"}],"predecessor-version":[{"id":69508,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/69471\/revisions\/69508"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=69471"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=69471"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=69471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}