{"id":75445,"date":"2016-10-26T14:55:46","date_gmt":"2016-10-26T14:55:46","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=42bbc5788370b68758d0f0cdb32c7a26"},"modified":"2016-10-26T14:55:46","modified_gmt":"2016-10-26T14:55:46","slug":"news-story-civil-news-top-tips-to-help-you-use-ccms","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=75445","title":{"rendered":"News story: Civil news: top tips to help you use CCMS"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Common issues for CCMS users are addressed in new \u2018Top Tips guidance\u2019 available to help you when carrying out civil and family certificated legal aid work online.<\/p>\n<p>Reviewing the guidance will help you to use the system efficiently and avoid the need to spend time calling or emailing about problems you may be able to resolve more quickly yourself.<\/p>\n<p>The \u2018Top Tips\u2019 guidance can be found in the \u2018Additional Resources\u2019 section of the CCMS Training website \u2013 see link below.<\/p>\n<h3 id=\"wide-range-of-support\">Wide range of support<\/h3>\n<p>This has a wide range of quick guides, interactive modules and many other training resources to help you use CCMS.<\/p>\n<p>If you can\u2019t find what you\u2019re looking for then there is also the new webchat option, which has been built into many pages of the training website.<\/p>\n<h3 id=\"further-information\">Further information<\/h3>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/training-resources\/training-resources\">CCMS training website: training resources<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>New guidance has been published to help you with common issues when using the Client and Cost Management System (CCMS).<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/75445"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=75445"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/75445\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=75445"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=75445"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=75445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}