{"id":77585,"date":"2016-12-25T09:30:07","date_gmt":"2016-12-25T09:30:07","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=67a7f6294b9ae7cf320330fccbc43346"},"modified":"2016-12-25T09:30:07","modified_gmt":"2016-12-25T09:30:07","slug":"press-release-scam-warning-issued-as-company-targeting-the-elderly-is-shut-down","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=77585","title":{"rendered":"Press release: Scam warning issued as company targeting the elderly is shut down"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Souza Healthcare Ltd, a London-based company, that sold overpriced health supplements, specifically targeting elderly and vulnerable consumers was wound up by the High Court following an investigation by the Insolvency Service.<\/p>\n<p>The company\u2019s sales representatives had made inaccurate claims about health benefits and pain reduction qualities of the health supplements, falsely implied that they had medical experience and claimed to be calling on behalf of medical organisations. The investigation found that the company\u2019s customers, some of whom were suffering from severe medical conditions including Cerebral Palsy and Dementia, were subjected to lengthy unsolicited telesales calls from call centres in in Goa and Mumbai.<\/p>\n<p>Business Minister Margot James said:<\/p>\n<blockquote>\n<p class=\"last-child\">Unfortunately, companies seeking to rip-off older people are nothing new and pray on their politeness in not wanting to say no.<\/p>\n<\/blockquote>\n<blockquote>\n<p class=\"last-child\">Victims are paying a lot and get nothing in return. The old adage remains true: if something seems too good to be true, it very often is.<\/p>\n<\/blockquote>\n<blockquote>\n<p class=\"last-child\">The worst aspect of this type of scam is that due to their age, the majority of victims will never be able to make good their loss.<\/p>\n<\/blockquote>\n<p>Previous Insolvency Service investigations have led to companies who targeted vulnerable consumers selling mobility scooters, hearing aids, home alarm systems, heritage coins and plots of land being wound up in the public interest.<\/p>\n<p>Age UK has published  eight tips for the elderly and their carers to help spot potential scammers and keep themselves safe:<\/p>\n<h4 id=\"dont-rush-into-anything\">Don\u2019t rush into anything<\/h4>\n<p>Scammers try to rush people into making quick decisions by claiming that a great offer or investment is time-limited. Don\u2019t be rushed and seek advice first. Ask your family and friends what they think or call an advice agency such as <a rel=\"external\" href=\"https:\/\/www.citizensadvice.org.uk\/consumer\/get-more-help\/if-you-need-more-help-about-a-consumer-issue\/\">Citizens Advice Consumer Service<\/a> on 03454 04 05 06. For suspected pension scams call <a rel=\"external\" href=\"http:\/\/www.pensionsadvisoryservice.org.uk\/\">The Pensions Advisory Service<\/a> on 0300 123 1047.<\/p>\n<h5 id=\"make-sure-the-company-is-reputable\">Make sure the company is reputable<\/h5>\n<p>Before you commit to buying, check the seller. Does the company have a contact number that works and a postal address, and is it a member of a trade association? Financial companies must be authorised by the Financial Conduct Authority (FCA) \u2013 you can check the <a rel=\"external\" href=\"https:\/\/register.fca.org.uk\/\">FCA register online<\/a> or call them on 0800 111 6768.<\/p>\n<h4 id=\"know-whos-on-your-doorstep\">Know who\u2019s on your doorstep<\/h4>\n<p>When answering the door to an unexpected caller, remember: Lock, Stop, Chain, Check:<\/p>\n<ul>\n<li>make sure all your doors are locked<\/li>\n<li>stop to think if you are expecting anyone<\/li>\n<li>put the door chain on<\/li>\n<li>check who it is<\/li>\n<\/ul>\n<p>Ask for an identity card or phone the company they represent to check who they are. Think about putting up a notice saying you don\u2019t buy on the doorstep.<\/p>\n<p>If you\u2019re suspicious or the caller won\u2019t leave, call 999 and ask for the police. Age UK has published Staying safe guidance which is <a rel=\"external\" href=\"http:\/\/www.ageuk.org.uk\/documents\/en-gb\/information-guides\/ageukig01_staying_safe.inf.pdf?dtrk=true\">available online<\/a> or you can order a copy from the Age UK Advice Line on 0800 169 65 65.<\/p>\n<h4 id=\"beware-of-banking-scams\">Beware of banking scams<\/h4>\n<p>Your bank will never call you and ask for your PIN number, for you to give your card to a courier, or for you to transfer your money to another account. If you get a call like this, don\u2019t panic, hang up and then call or visit your bank directly.<\/p>\n<h4 id=\"if-it-sounds-too-good-to-be-true-it-probably-is\">If it sounds too good to be true, it probably is<\/h4>\n<p>Ignore letters, emails or phone calls offering a brilliant investment or saying you\u2019ve won a lottery. Remember, if you haven\u2019t entered a lottery then you can\u2019t have won it. Ignore these offers and never reply &#8211; it shows your details are active which will encourage scammers to contact you again.<\/p>\n<p>Contact the <a rel=\"external\" href=\"http:\/\/www.mpsonline.org.uk\/mpsr\/\">Mailing Preference Service<\/a> on 0845 703 4599 to have your name taken off UK direct mailing lists to help stop some junk mail.<\/p>\n<h4 id=\"stay-safe-online\">Stay safe online<\/h4>\n<p>If you use a computer, don\u2019t open emails or attachments from people you don\u2019t know. Make sure your computer has up-to-date anti-virus software and ignore any phone calls that say your computer has a problem or a virus, as this is a scam.<\/p>\n<p>Can you read Age UK\u2019s guidance about staying safe <a rel=\"external\" href=\"http:\/\/www.ageuk.org.uk\/Documents\/EN-GB\/Information-guides\/AgeUKIL4_Internet_security_inf.pdf?dtrk=true\">on the internet<\/a> or you can order it from the Age UK Advice Line on 0800 169 65 65.<\/p>\n<h4 id=\"be-aware-of-new-pension-scams\">Be aware of new pension scams<\/h4>\n<p>Now that people have more freedom to access their pension cash fraudsters have developed new scams to trick people out of their retirement savings. Be cautious of anyone that claims to know about loopholes, talks about overseas investments or says you can get your money before age 55.<\/p>\n<p>The FCA lists current scams <a rel=\"external\" href=\"http:\/\/scamsmart.fca.org.uk\/\">online<\/a>. Visit the Government\u2019s <a rel=\"external\" href=\"https:\/\/www.pensionwise.gov.uk\/?gclid=CJGb4KWKhdECFRzGsgodfJUGBQ\">Pension Wise website<\/a> for free and impartial guidance on your pension options.<\/p>\n<h4 id=\"report-it\">Report it<\/h4>\n<p>Anyone can be taken in by a scam, so don\u2019t feel embarrassed or ashamed if it happens to you. If you think you\u2019ve been scammed, or you\u2019ve spotted a scam contact Action Fraud on 0300 123 2040 to report it and get help. You can also download Age UK\u2019s free guide Avoiding scams or visit the scams page on the Age UK website.<\/p>\n<h4 id=\"notes-to-editors\">Notes to Editors<\/h4>\n<p>Souza Healthcare Limited \u2013 company registration number 08334872 &#8211; was incorporated on 18 December 2012. The company\u2019s registered office is at Avanta House, 79 College Road, Harrow-on-the-Hill, London HA1 1BD.<\/p>\n<p>The company received an income from the sale of health supplements of approximately \u00a32.8m between May 2013 and September 2016 the company. Supplements were priced between 13 to \u00a333 per box. Some customers were found to have paid several hundreds of pounds in separate transactions spread over one to two years. Customers were falsely told that they would see a significant reduction if not eradication of pain and some were even told that the supplements would cure or prevent serious conditions such as Dementia.<\/p>\n<p>The petition to wind-up Souza Healthcare Limited was presented under s124A of the Insolvency Act 1986 on 7 November 2016. The company was wound up on 7 December 2016 and the Official Receiver has been appointed as liquidator.<\/p>\n<p>On passing his judgment, Registrar Briggs referred to the information provided by the customers commenting that \u2018the responses made for some disturbing reading\u2019 and furthermore that the company lacked commercial probity\u2019 and trading was \u2018contrary to all morality\u2019 in business matters.<\/p>\n<p>Company Investigations, part of the Insolvency Service, uses powers under the Companies Act 1985 to conduct confidential fact-finding investigations into the activities of live limited companies in the UK on behalf of the Secretary of State for Business, Energy &amp; Industrial Strategy (BEIS). Further information about live company investigations is <a href=\"https:\/\/www.gov.uk\/complain-about-a-limited-company\">available<\/a>.<\/p>\n<p>The Insolvency Service, an executive agency sponsored by the Department for Business, Energy and Industrial Strategy (BEIS), administers the insolvency regime, and aims to deliver and promote a range of investigation and enforcement activities both civil and criminal in nature, to support fair and open markets. We do this by effectively enforcing the statutory company and insolvency regimes, maintaining public confidence in those regimes and reducing the harm caused to victims of fraudulent activity and to the business community, including dealing with the disqualification of directors in corporate failures.<\/p>\n<p>BEIS\u2019 mission is to build a dynamic and competitive UK economy that works for all, in particular by creating the conditions for business success and promoting an open global economy. The Criminal Investigations and Prosecutions team contributes to this aim by taking action to deter fraud and to regulate the market. They investigate and prosecute a range of offences, primarily relating to personal or company insolvencies.<br \/>\nThe agency also authorises and regulates the insolvency profession, assesses and pays statutory entitlement to redundancy payments when an employer cannot or will not pay employees, provides banking and investment services for bankruptcy and liquidation estate funds and advises ministers and other government departments on insolvency law and practice.<\/p>\n<p>Further information about the work of the Insolvency Service, and how to complain about financial misconduct, is <a href=\"https:\/\/www.gov.uk\/government\/organisations\/insolvency-service\">available<\/a>.<\/p>\n<p>By virtue of the appointment of the Official Receiver all public enquiries concerning the affairs of the company should be made to: The Official Receiver, Public Interest Unit, 2nd Floor, 4 Abbey Orchard Street, London SW1P 2HT. Tel: 0207 637 6404 Email: <a href=\"mailto:piu.south@insolvency.gsi.gov.uk\">piu.south@insolvency.gsi.gov.uk<\/a>.<\/p>\n<h2 id=\"contact-press-office\">Contact Press Office<\/h2>\n<p>Media enquiries for this press release \u2013 020 7674 6910 or 020 7596 6187<\/p>\n<div class=\"contact postal-address\" id=\"contact_2691\">\n<div class=\"content\">\n<h3>Press Office<\/h3>\n<div class=\"vcard contact-inner\">\n<p class=\"adr\">\n<span class=\"street-address\">The Insolvency Service<br \/>\n<br \/>\n<\/span><br \/>\n<span class=\"locality\">4 Abbey Orchard Street <\/span><br \/>\n<span class=\"region\">London<\/span><br \/>\n<span class=\"postal-code\">SW1P 2HT<\/span>\n<\/p>\n<div class=\"email-url-number\">\n<p class=\"email\">\n              <span class=\"type\">Email<\/span><br \/>\n              <a class=\"email\" href=\"mailto:press.office@insolvency.gsi.gov.uk\">press.office@insolvency.gsi.gov.uk<\/a>\n            <\/p>\n<p class=\"tel\">\n              <span class=\"type\">Media Manager<\/span><br \/>\n              020 7596 6187\n            <\/p>\n<\/p><\/div>\n<p class=\"comments\">This service is for journalists only. For any other queries, please contact the Insolvency Enquiry line on 0300 678 0015.<\/p>\n<p>For all media enquiries outside normal working hours, please contact the Department for Business, Energy and Industrial Strategy Press Office on 020 7215 1000.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p>You can also follow the Insolvency Service on:<\/p>\n<ul>\n<li><a rel=\"external\" href=\"http:\/\/www.twitter.com\/insolvencygovuk\">Twitter<\/a><\/li>\n<li><a rel=\"external\" href=\"https:\/\/www.linkedin.com\/company\/3226944?trk=tyah&amp;trkInfo=clickedVertical%3Acompany%2Cidx%3A2-2-5%2CtarId%3A1437038215788%2Ctas%3Ainsolvency%20service\">LinkedIn<\/a><\/li>\n<li><a rel=\"external\" href=\"https:\/\/www.youtube.com\/channel\/UCcLiLoFYKt6sLLafxk1AplQ\">YouTube<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Senior citizens and their carers are warned to be on the alert against scams, following the forced winding up of another company that had targeted the elderly.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/77585"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=77585"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/77585\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=77585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=77585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=77585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}