{"id":77912,"date":"2017-01-12T10:00:29","date_gmt":"2017-01-12T10:00:29","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=5c850f4e67a368108b67556d549ef6e8"},"modified":"2017-01-12T10:00:29","modified_gmt":"2017-01-12T10:00:29","slug":"news-story-civil-news-urgent-applications-when-online-working-unavailable","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=77912","title":{"rendered":"News story: Civil news: urgent applications when online working unavailable"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Starting 16 January 2017 a new way of dealing with urgent applications will be available if the Client and Cost Management System (CCMS) is not working.<\/p>\n<h3 id=\"what-is-the-new-process\">What is the new process?<\/h3>\n<p>The change of approach involves submitting urgent applications or amendments with a \u2018contingency cover sheet\u2019 containing a reference code.<\/p>\n<p>It will not be sufficient to simply mark your submission \u2018contingency\u2019. You must include the contingency reference code if you want your urgent application or amendment to be processed.<\/p>\n<p>You can find out more by looking at the CCMS website where there is a new \u2018Quick Guide\u2019 called \u2018CCMS: Contingency Process\u2019 with more detail about how the new arrangement works \u2013 see link below.<\/p>\n<h3 id=\"how-do-i-obtain-a-reference-code\">How do I obtain a reference code?<\/h3>\n<p>If we think you qualify to use the contingency process we will issue you with a \u2018contingency cover sheet\u2019 together with the necessary reference code.<\/p>\n<h3 id=\"when-does-the-new-process-apply\">When does the new process apply?<\/h3>\n<p>Urgent applications or amendments may qualify for the new contingency process if we have confirmed that the<br \/>\nCCMS system is down.<\/p>\n<p>We will confirm that CCMS is unavailable by placing a \u2018system outage\u2019 message on our telephone lines and also on the LAA online portal.<\/p>\n<p>When this happens our normal advice is for you to either consider using delegated functions or wait for the system to be restored.<\/p>\n<p>Remember that the contingency process is for urgent cases only.<\/p>\n<h3 id=\"does-this-mean-paper-processes-are-back\">Does this mean paper processes are back?<\/h3>\n<p>We are not restoring paper processes. The \u2018contingency process\u2019 is for very specific circumstances where there is an urgent need. Subsequent and non-urgent applications will have to wait until the application has been added to CCMS.<\/p>\n<h3 id=\"further-information\">Further information<\/h3>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/training-resources\/training-resources\">CCMS training website<\/a>: scroll down to \u2018CCMS Contingency Process\u2019 to download document<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>New process from 16 January 2017 if you are unable to access CCMS and you need urgent decisions on applications or amendments.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/77912"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=77912"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/77912\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=77912"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=77912"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=77912"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}