{"id":78747,"date":"2017-02-08T10:43:34","date_gmt":"2017-02-08T10:43:34","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=ae0d1e612a80578d1bec9775e586eeb5"},"modified":"2017-02-08T10:43:34","modified_gmt":"2017-02-08T10:43:34","slug":"news-story-crime-news-helpline-and-email-change-for-national-crime-team","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=78747","title":{"rendered":"News story: Crime news: helpline and email change for National Crime Team"},"content":{"rendered":"<div class=\"govspeak\">\n<p>A new number of 0121 232 5500 must be used from 27 February 2017 when calling the National Crime Team(NCT) and the Criminal Applications Team(CAT).<\/p>\n<p>NCT will also only have a new single email \u2013 see below.<\/p>\n<h3 id=\"when-should-we-use-the-helpline\">When should we use the helpline?<\/h3>\n<p>The new single telephone number of 0121 232 5500 should be used for enquiries about criminal legal aid applications, hardship and complex means assessments. For example, defendants who are self-employed from 27 February 2017.<\/p>\n<h3 id=\"what-are-the-opening-hours\">What are the opening hours?<\/h3>\n<p>9am to 5pm Monday-Friday \u2013 excluding bank holidays.<\/p>\n<h3 id=\"why-is-this-happening\">Why is this happening?<\/h3>\n<p>We\u2019re making this change because providers have asked us to make it simpler to contact us.<\/p>\n<p>In the past, for complex means assessments providers have been asked to contact our teams in either the Nottingham or Liverpool offices.<\/p>\n<p>The change will also allow us to manage calls more efficiently, which should improve our service.<\/p>\n<h3 id=\"new-nct-email\">New NCT email<\/h3>\n<p>From 27 February all emails for the attention of NCT should be sent to:<\/p>\n<p><a href=\"mailto:Nationalcrimeteam@legalaid.gsi.gov.uk\">Nationalcrimeteam@legalaid.gsi.gov.uk<\/a><\/p>\n<h3 id=\"cat-emails\">CAT emails<\/h3>\n<p>These should still be sent to the office dealing with the application.<\/p>\n<p><a href=\"mailto:BirminghamCAT@legalaid.gsi.gov.uk\">BirminghamCAT@legalaid.gsi.gov.uk<\/a><\/p>\n<p><a href=\"mailto:LiverpoolCAT@legalaid.gsi.gov.uk\">LiverpoolCAT@legalaid.gsi.gov.uk<\/a><\/p>\n<p><a href=\"mailto:NottinghamCAT@legalaid.gsi.gov.uk\">NottinghamCAT@legalaid.gsi.gov.uk<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Call 0121 232 5500 and use new single email from 27 February 2017 for enquiries to our National Crime Team.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/78747"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=78747"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/78747\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=78747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=78747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=78747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}