{"id":78769,"date":"2017-02-08T15:44:03","date_gmt":"2017-02-08T15:44:03","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=53c1abc853da3718bb3e57abb31ccbae"},"modified":"2017-02-08T15:44:03","modified_gmt":"2017-02-08T15:44:03","slug":"news-story-civil-news-faster-answers-to-questions-on-means-assessments","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=78769","title":{"rendered":"News story: Civil news: faster answers to questions on means assessments"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Nearly a quarter of all calls to our customer services helpline were about means assessments in January 2017.<\/p>\n<p>Many of the questions asked could have been answered more quickly by referring to CCMS training website.<\/p>\n<p>For example, a recent news article on the training website with the most common questions received about means assessments covers these topics:<\/p>\n<ul>\n<li>requesting a review following reassessment<\/li>\n<li>rejected applications or amendments because of means assessment discrepancies<\/li>\n<li>entering wage slip information in CCMS<\/li>\n<li>using the DWP checker<\/li>\n<\/ul>\n<p>A link to the article is below.<\/p>\n<h3 id=\"quick-guides\">Quick guides<\/h3>\n<p>The \u2018quick guides\u2019 have a wealth of information to help you. For example, these ones on the training website are of particular interest for issues highlighted above:<\/p>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/Quick-guides\/Quickguides\/managing-live-cases-1\">Provider Quick Guides: Managing Live Cases<\/a> \u2013 see \u2018Submit a Case Enquiry\u2019<\/p>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/Quick-guides\/Quickguides\/making-an-initial-application-1\">Provider Quick Guides: Making an Initial Assessment<\/a> \u2013 see \u2018Resubmit a rejected application\u2019 and \u2018Means assessment: Entering wage slips\u2019<\/p>\n<h3 id=\"further-information\">Further information<\/h3>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/news-events-and-resources\/news\/common-queries-means-assessment\">Common Queries \u2013 Means Assessment<\/a> \u2013 news article<\/p>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/news-events-and-resources\/news\/common-queries-means-assessment\">CCMS training website<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Spotlight on means assessments in the second of a series of articles highlighting quicker ways to give you answers and save time.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/78769"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=78769"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/78769\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=78769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=78769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=78769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}