{"id":80287,"date":"2017-03-31T13:03:00","date_gmt":"2017-03-31T13:03:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=5f599f1699d244bc6bc1229ce00ddc1c"},"modified":"2017-03-31T13:03:00","modified_gmt":"2017-03-31T13:03:00","slug":"news-story-new-controls-for-managing-email-correspondence","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=80287","title":{"rendered":"News story: New controls for managing email correspondence"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Since 13 March, customers who have sent us a registration application online via the HM Land Registry portal, our online transactional channel, have <a href=\"https:\/\/www.gov.uk\/government\/news\/updates-to-online-services-on-13-march\">received correspondence related to that application by email<\/a>.<\/p>\n<p>Typically, we send correspondence to the email address associated with each individual\u2019s portal ID, but we understand different customers have different needs so we gave:<\/p>\n<ul>\n<li>individuals the ability to specify a different email address on an application-by-application basis<\/li>\n<li>Business Unit Administrators (BUAs \u2013 portal administrators who can create and update users) an option to assign a single correspondence email address for all portal users within their organisation.<\/li>\n<\/ul>\n<p>BUAs told us they would like additional controls, which we are adding on 3 April.<\/p>\n<p>From 3 April, BUAs will be able to:<\/p>\n<ul>\n<li>control whether their users can choose an alternative to the collective email address (when defined). This will help organisations ensure any  <a href=\"https:\/\/www.gov.uk\/guidance\/land-registry-requisitions\">requisitions<\/a> or other correspondence reaches the most appropriate address<\/li>\n<li>\n<a href=\"https:\/\/www.gov.uk\/guidance\/land-registry-portal-how-to-set-a-collective-email-address\">set different collective email addresses<\/a> for different groups of users within their organisation.<\/li>\n<\/ul>\n<p>BUAs can find out how to make these changes in our <a href=\"https:\/\/www.gov.uk\/guidance\/land-registry-portal-update-group\">portal guide: update group<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Organisations that use our portal will have more control over how they manage the email correspondence we send, from 3 April.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/80287"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=80287"}],"version-history":[{"count":2,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/80287\/revisions"}],"predecessor-version":[{"id":80302,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/80287\/revisions\/80302"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=80287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=80287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=80287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}