{"id":83738,"date":"2017-08-25T13:48:00","date_gmt":"2017-08-25T13:48:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=d2f2a17e56c17d886fa5eb195bdca2f6"},"modified":"2017-08-25T13:48:00","modified_gmt":"2017-08-25T13:48:00","slug":"news-story-licence-stripped-from-holiday-sickness-firm","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=83738","title":{"rendered":"News story: Licence stripped from holiday sickness firm"},"content":{"rendered":"<div class=\"govspeak\">\n<p>Intelligence gathered by the Claims Management Regulator (CMR) officers revealed that Lancashire based Allsure Ltd had encouraged holiday-goers to fabricate or embellish symptoms of gastric illness to get compensation. Further evidence showed the firm had used deceptive sales scripts \u2013 exaggerating expected pay-outs to entice consumers.<\/p>\n<p>This conduct has led to the firm\u2019s licence being cancelled. This means that it can no longer offer regulated claims management services to new or existing clients.<\/p>\n<p>Kevin Rousell, Head of the Claims Management Regulator said:<\/p>\n<blockquote>\n<p>We will take firm action against claims businesses which engage in serious misconduct.<\/p>\n<p class=\"last-child\">Seeking to encourage false claims will not be tolerated.<\/p>\n<\/blockquote>\n<p>CMR, based at the Ministry of Justice, regulates companies that offer to help people claim compensation for issues such as personal injury and mis-sold financial products.<\/p>\n<p>The action taken against Allsure Ltd is the latest in a series of moves by government to crackdown on fake sickness claims,  following concerns from the travel industry of a surge in insurance claims for gastric illnesses like food poisoning being brought by British holidaymakers.<\/p>\n<p>In July ministers stepped in to reduce cash incentives in bringing spurious claims against package holiday tour operators. Under these proposals tour operators would pay a prescribed sum depending on the value of the claim, making the cost of defending a claim predictable.<\/p>\n<h3 id=\"notes\">Notes<\/h3>\n<ul>\n<li>during an audit, CMR identified potential systematic failings in Allsure Ltd\u2019s sales scripts and call recordings<\/li>\n<li>following an investigation which commenced in February, Allsure Ltd was found to have breached the conduct rules when making marketing calls to consumer for holiday sickness claims by:\n<ul>\n<li>making false or unsubstantiated claims and misleading statements about the amounts due to consumers<\/li>\n<li>trying to coach consumers in providing the answers needed to meet the criteria for making a claim<\/li>\n<\/ul>\n<\/li>\n<li>Allsure Ltd is based in Preston, Lancashire and has been operating in the personal injury claims sector since 22 April 2014.<\/li>\n<li>\n<a rel=\"external\" href=\"https:\/\/www.claimsregulation.gov.uk\/details.aspx\/39865\">information on the cancellation<\/a> is available on the Justice website<\/li>\n<li>the business can appeal the cancellation of their authorisation, and they have 28 days to make their representations to the First-Tier Tribunal.<\/li>\n<li>in July ministers announced a <a href=\"https:\/\/www.gov.uk\/government\/news\/crackdown-on-fake-holiday-sickness-claims\">crackdown<\/a> on fake holiday sickness claims<\/li>\n<li>further information on the action CMR is taking to tackle misconduct in holiday sickness claims can be found in the <a href=\"https:\/\/www.gov.uk\/government\/publications\/claims-management-regulator-enforcement-actions-april-2017-to-march-2018\/claims-management-regulator-enforcement-actions-april-to-june-2017#personal-injury-claims\">CMR quarterly enforcement update<\/a>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A firm responsible for pressuring people into making holiday-sickness claims has had it&#8217;s licence stripped by the Claims Management Regulator.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/83738"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=83738"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/83738\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=83738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=83738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=83738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}