{"id":85036,"date":"2017-10-04T14:59:10","date_gmt":"2017-10-04T14:59:10","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=88a4cadcdc46bade3e9f6a041f9552b3"},"modified":"2017-10-04T14:59:10","modified_gmt":"2017-10-04T14:59:10","slug":"news-story-civil-news-avoiding-case-outcome-delays-and-speedier-payments-2","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=85036","title":{"rendered":"News story: Civil news: avoiding case outcome delays and speedier payments"},"content":{"rendered":"
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Remember to avoid repeating actions when submitting claims in CCMS as this could lead to a delay in your payment being processed.<\/p>\n

Duplicate outcomes<\/h3>\n

You should submit all the case outcomes in CCMS for all proceedings covered by the legal aid certificate before preparing your final bill.<\/p>\n

If you submit further or duplicate case outcomes there is likely to be a delay in payment of any claim. This is because the case outcomes need to be processed before the claim.<\/p>\n

Case outcomes and claims cannot be dealt with at the same time because they are separate processes in CCMS.<\/p>\n

The system will not release your claim for processing until all case outcomes have been dealt with, including any duplicate case outcomes. So, unnecessary duplicates will cause delays.<\/p>\n

Detailed guidance for submitting an outcome is available on the CCMS training website.<\/p>\n

Repeated document uploads<\/h3>\n

Upload supporting documents once only when these are requested by CCMS.<\/p>\n

Repeating a document upload means delays to the processing of your claim because:<\/p>\n