{"id":86809,"date":"2017-11-29T15:18:00","date_gmt":"2017-11-29T15:18:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=7a655dbddded5f93e4469bde247ad5fa"},"modified":"2017-11-29T15:18:00","modified_gmt":"2017-11-29T15:18:00","slug":"press-release-government-looks-at-consumer-redress-across-the-housing-sector","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=86809","title":{"rendered":"Press release: Government looks at consumer redress across the housing sector"},"content":{"rendered":"
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Government will look at bold options to improve consumer redress across the housing sector, the Communities Secretary Sajid Javid announced today (29 November 2017).<\/p>\n

Speaking to an audience of housing professionals in London, the Communities Secretary set out his commitment to fixing the broken housing market and building the homes our country needs.<\/p>\n

Purchasing a home is one of life\u2019s greatest financial investments \u2013 it is vital that as housing supply increases, the quality of new build homes continues to improve.<\/p>\n

Potential measures to address this issue could include introducing a single housing ombudsman to help provide more comprehensive redress for home owners, home buyers, tenants and landlords.<\/p>\n

Communities Secretary Sajid Javid said:<\/p>\n

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Since 2010 this government has delivered over 1.1 million homes – and last week\u2019s Budget set out our ambitious plans to fix the broken housing market so we get more homes built in the places that people want to live.<\/p>\n

But we don\u2019t have to choose between building more and building better – we can do both. Homes are not only the biggest financial investment in our lives, but also provide security, and so it\u2019s only right that developers and builders are held to a higher standard.<\/p>\n

That\u2019s why we are looking at bold options to improve redress in the New Year \u2013 including whether housing, like other sectors, should have a single ombudsman. This could help drive up standards across the whole industry and increase protections for consumers.<\/p>\n<\/blockquote>\n

Currently, there are 4 government approved providers of redress that cover some aspects of home buying and renting, but not all. Membership of ombudsman schemes is compulsory for some groups, but not for others.<\/p>\n

In the New Year, the government will consult with consumers and the industry, and look at options to explore how the overlap between responsibilities can be improve. This would help to avoid the confusion faced by consumers over where to seek help.<\/p>\n

Last week\u2019s Budget<\/a> set out a range of measures to boost the housing market, including:<\/p>\n