{"id":87247,"date":"2017-12-12T15:25:00","date_gmt":"2017-12-12T15:25:00","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=c75476e41fd3d3718a755603877ca8fc"},"modified":"2017-12-12T15:25:00","modified_gmt":"2017-12-12T15:25:00","slug":"news-story-civil-news-how-to-get-your-bill-paid-on-first-submission","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=87247","title":{"rendered":"News story: Civil news: how to get your bill paid on first submission"},"content":{"rendered":"<div class=\"govspeak\">\n<p>We have identified five common issues that prevent us paying a bill first time and these are detailed in new guidance on our training website.<\/p>\n<p>\u2018Avoiding secondary billing requests\u2019 is a new \u2018quick guide\u2019 module to help avoid your CCMS bill being included in the 26% we return using a further information document request.<\/p>\n<h3 id=\"dealing-with-incorrectly-returned-claims\">Dealing with incorrectly returned claims<\/h3>\n<p>If you think we have asked for information that you believe has already been provided you can challenge this request using the recently upgraded \u2018Civil Claim Fix\u2019 service.<\/p>\n<h3 id=\"other-useful-guidance\">Other useful guidance<\/h3>\n<p>There is a wide range of advanced billing guidance on the CCMS training website. These give step-by-step instructions on:<\/p>\n<ul>\n<li>completing appeal bills<\/li>\n<li>court assessed bills<\/li>\n<li>high cost billing<\/li>\n<li>outcomes<\/li>\n<\/ul>\n<p>The advanced guides are intended as a next step once you are comfortable with the basics of CCMS.<\/p>\n<p>Drop us a line if you would find advanced guides in other areas of CCMS work useful.<\/p>\n<h3 id=\"further-information\">Further information<\/h3>\n<p><a rel=\"external\" href=\"http:\/\/ccmstraining.justice.gov.uk\/Quick-guides\/Quickguides\/closing-cases-and-submitting-bills-1\">CCMS training website: closing cases and submitting bills<\/a> \u2013 scroll down to the \u2018advanced billing guides\u2019 for the module on \u2018avoiding secondary billing requests\u2019<\/p>\n<p><a href=\"mailto:LAACivilClaimFix@legalaid.gsi.gov.uk\">LAACivilClaimFix@legalaid.gsi.gov.uk<\/a> \u2013 to contact our \u2018Civil Claim Fix\u2019 team<\/p>\n<p><a href=\"mailto:digital.assist@legalaid.gsi.gov.uk\">digital.assist@legalaid.gsi.gov.uk<\/a> \u2013 to provide feedback on the quick and advanced guides<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>New guidance to help speed up the payment of Client and Cost Management System (CCMS) bills and avoid further information requests.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/87247"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=87247"}],"version-history":[{"count":1,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/87247\/revisions"}],"predecessor-version":[{"id":87278,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/87247\/revisions\/87278"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=87247"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=87247"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=87247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}