{"id":87397,"date":"2017-12-18T12:14:52","date_gmt":"2017-12-18T12:14:52","guid":{"rendered":"http:\/\/mostafa.openonline.co.uk\/?guid=86ff698d480b76fa95da368cae14aa35"},"modified":"2017-12-18T12:14:52","modified_gmt":"2017-12-18T12:14:52","slug":"press-release-ministers-take-action-to-bolster-pip-services","status":"publish","type":"post","link":"https:\/\/mostafa.openonline.co.uk\/?p=87397","title":{"rendered":"Press release: Ministers take action to bolster PIP services"},"content":{"rendered":"<div class=\"govspeak\">\n<p>As part of its ongoing commitment to strengthen its services for disabled people, the government has accepted the recommendations of the second independent review of Personal Independence Payment (<abbr title=\"Personal Independence Payment\">PIP<\/abbr>).<\/p>\n<p>The review, commissioned by the government and led by Paul Gray, was published in March 2017. Action will be taken on the recommendations including simplifying communications for people claiming <abbr title=\"Personal Independence Payment\">PIP<\/abbr>, and exploring how to ensure evidence is collected and reviewed as effectively as possible to support people\u2019s claims.<\/p>\n<p>Minister for Disabled People, Health and Work, Sarah Newton, said:<\/p>\n<blockquote>\n<p>We\u2019re determined to make the <abbr title=\"Personal Independence Payment\">PIP<\/abbr> application process as simple as possible both for the independent assessors and the people applying for it. That\u2019s why we commissioned the second review on top of the strong steps we\u2019ve already taken, so we can fully understand what works best, and what we need to improve on.<\/p>\n<p class=\"last-child\">Working closely with disabled people and their representatives, we\u2019ll continue to explore how to help meet the needs of some of the most vulnerable people in our society.<\/p>\n<\/blockquote>\n<p><abbr title=\"Personal Independence Payment\">PIP<\/abbr> was introduced to replace the outdated Disability Living Allowance (<abbr title=\"Disability Living Allowance\">DLA<\/abbr>) system. At the core of <abbr title=\"Personal Independence Payment\">PIP<\/abbr>\u2019s design is the principle that awards should be made according to someone\u2019s overall level of need \u2013 taking into account both physical and non-physical conditions. Under <abbr title=\"Personal Independence Payment\">PIP<\/abbr> 29% of claimants are now receiving the highest rate of support, compared to 15% under <abbr title=\"Disability Living Allowance\">DLA<\/abbr>.<\/p>\n<p>The first independent review was published in December 2014. Since then, significant improvements have been made to the <abbr title=\"Personal Independence Payment\">PIP<\/abbr> assessment process including:<\/p>\n<ul>\n<li>restructuring decision letters to make them easier to understand<\/li>\n<li>working with the Money Advice Service (<abbr title=\"Money Advice Service\">MAS<\/abbr>) to ensure <abbr title=\"Personal Independence Payment\">PIP<\/abbr> claimants can get bespoke budgeting advice if they need it<\/li>\n<li>introducing SMS messaging to keep a claimant informed throughout the journey of their claim<\/li>\n<li>introducing the Video Relay Service for claimants who use British Sign Language (<abbr title=\"British Sign Language\">BSL<\/abbr>) so they are able to communicate with the department more easily<\/li>\n<li>introducing the Next Generation Text (<abbr title=\"Next Generation Text\">NGT<\/abbr>) for deaf or hard of hearing claimants unable to use <abbr title=\"British Sign Language\">BSL<\/abbr> or those unable to speak<\/li>\n<li>amending the <abbr title=\"Personal Independence Payment\">PIP<\/abbr> (Transitional Provisions) Regulations 2013 by removing the requirement for <abbr title=\"Disability Living Allowance\">DLA<\/abbr> claimants to wait a minimum of 28 days when they transfer to <abbr title=\"Personal Independence Payment\">PIP<\/abbr> if they became terminally ill<\/li>\n<\/ul>\n<p>Assessment providers have also introduced Mental Health Champions, who are experienced professionals with direct and relevant work experience of helping people with mental health problems.<\/p>\n<h2 id=\"about-pip-and-the-independent-review\">About <abbr title=\"Personal Independence Payment\">PIP<\/abbr> and the independent review<\/h2>\n<p><a href=\"https:\/\/www.gov.uk\/pip\"><abbr title=\"Personal Independence Payment\">PIP<\/abbr><\/a> is designed to help with the extra costs associated with a disability or health condition. It is not means tested and not linked to someone\u2019s ability to work.<\/p>\n<p>Read the <a href=\"https:\/\/www.gov.uk\/government\/publications\/personal-independence-payment-pip-assessment-second-independent-review-government-response\">government\u2019s response to the second independent review<\/a>.<\/p>\n<p>Read Paul Gray\u2019s <a href=\"https:\/\/www.gov.uk\/government\/publications\/personal-independence-payment-pip-assessment-second-independent-review\">second independent review<\/a>.<\/p>\n<h2 id=\"contact-press-office\">Contact Press Office<\/h2>\n<p>Media enquiries for this press release: 020 3267 5125<\/p>\n<div class=\"contact postal-address\" id=\"contact_827\">\n<div class=\"content\">\n<h3>Press Office<\/h3>\n<div class=\"vcard contact-inner\">\n<p class=\"adr\">\n<span class=\"street-address\">Caxton House<br \/>\n<br \/>\nTothill Street<\/span><br \/>\n<span class=\"locality\">London<\/span><br \/>\n<span class=\"postal-code\">SW1H 9NA<\/span>\n<\/p>\n<div class=\"email-url-number\">\n<p class=\"tel\">\n              <span class=\"type\">London Press Office (national media and London area enquiries only \u2013 not questions about personal claims)<\/span><br \/>\n              020 3267 5144\n            <\/p>\n<p class=\"tel\">\n              <span class=\"type\">Out-of-hours (journalists only)<\/span><br \/>\n              076 59 108 883\n            <\/p>\n<p class=\"tel\">\n              <span class=\"type\">England and Wales (local media enquiries)<\/span><br \/>\n              029 20 586 then 097 or 098 or 099\n            <\/p>\n<p class=\"tel\">\n              <span class=\"type\">Scotland (local media enquiries)<\/span><br \/>\n              0131 310 1122\n            <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<p>Follow DWP on:<\/p>\n<ul>\n<li>Twitter \u2013 <a rel=\"external\" href=\"http:\/\/www.twitter.com\/dwppressoffice\">www.twitter.com\/dwppressoffice<\/a>\n<\/li>\n<li>Facebook \u2013 <a rel=\"external\" href=\"http:\/\/www.facebook.com\/dwp\">www.facebook.com\/dwp<\/a>\n<\/li>\n<li>LinkedIn \u2013 <a rel=\"external\" href=\"http:\/\/www.linkedin.com\/company\/dwp\">www.linkedin.com\/company\/dwp<\/a>\n<\/li>\n<li>YouTube \u2013 <a rel=\"external\" href=\"http:\/\/www.youtube.com\/dwp\">www.youtube.com\/dwp<\/a>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The government has accepted the recommendations of Paul Gray&#8217;s second independent review of Personal Independence Payment (PIP).<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"_links":{"self":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/87397"}],"collection":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=87397"}],"version-history":[{"count":0,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/87397\/revisions"}],"wp:attachment":[{"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=87397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=87397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mostafa.openonline.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=87397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}