Checking our website will give you an instant answer to a number of queries, and this information is available 24 hours a day, seven days a week.

Your most common queries include:

1. What is the DBS application process?

2. Where is my DBS application? Visit our tracking page.

3. What does each stage of the DBS checking process mean?

4. How do I join the update service?

5. How do I find out more about the update service?

6. Am I eligible for a standard or enhanced DBS check?

7. How do I refer a person to DBS?

8. Which offences will be filtered from a DBS check?

If you need more help after checking our website, you can call the DBS helpline on 03000 200 190 or email customerservices@dbs.gov.uk