Bogus emails often have an attachment containing a computer virus. If you open the attachment, software within the virus can steal sensitive data stored on your computer. To avoid this, please follow the advice below.

Check the sender address

All genuine requisition emails come from a Land Registry office email ending in .gov.uk, eg Durham.Office@landregistry.gsi.gov.uk

Phishing emails are sent from other addresses, eg Durham.OfficeMail [mailto:nick@officemaile.com]

If you’re unsure whether the email you’ve received is genuine, do not:

• follow any links
• open any attachments
• disclose any personal details
• respond to it

What to do next

Forward the email to phishing@landregistry.gsi.gov.uk and then delete it. We don’t respond to any emails forwarded to this address, but will examine them carefully.

If you’re using your personal computer and have opened the email or attachment, you should run your anti-virus software. If you receive the email at work, tell your IT administrator.