News story: Civil news: single email for ECF, high cost civil and immigration

This item was filled under Housing

We now have just one email address for answering enquiries from 1 November 2016 in the following areas:

  • exceptional case funding (ECF)
  • high cost civil applications
  • immigration applications

The email address is:

contactECC@legalaid.gsi.gov.uk

Help us answer enquiries quickly

In order to direct your email to the correct team you need to provide specific information in the email subject line.
This should include:

  • key words (stated below in bullet points)
  • application/claim form number (if appropriate)
  • client reference number

The key word will change according to where the case sits within the ECC team.

Exceptional Case Funding application/enquiry

If you are providing information about an ongoing ECF case, or have a question about an application where a certificate has been granted, you should select one of the following ‘subject’ titles:

  • ECF
  • Exceptional case funding
  • Direct applicant
  • Inquest

High Cost Civil application/enquiry

If you are providing information about an ongoing HCC case, or have a question about an application where a certificate has been granted, you should select one of the following subject titles:

  • High Cost Civil
  • HCC
  • Case plans
  • QC
  • Events

Immigration application/enquiry

If you are providing information about an ongoing immigration case, or have a question about an application where a certificate has been granted, you should select one of the following subject titles:

  • Immigration
  • Asylum
  • SIAC
  • Special Immigration Appeals Commission

Mailboxes closing

The move to a single email address means that the mailboxes will close on 11 November and will no longer be monitored after that date:

Emergency-immigration@legalaid.gsi.gov.uk

highcostcivil@legalaid.gsi.gov.uk

ECF@legalaid.gsi.gov.uk

HR&EUinscopecases@legalaid.gsi.gov.uk

Emergencyapps@legalaid.gsi.gov.uk

Further information

contactECC@legalaid.gsi.gov.uk

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