News story: Over 900,000 more customers open fee-free basic bank accounts

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Over 900,000 new fee-free basic bank accounts were opened between July 2016 and June 2017, taking
the total number of fee-free accounts open to nearly 5 million, according to the government’s basic
bank account report published today.

Basic bank accounts have been available in the UK for over a decade, but since September 2016 the
UK’s nine largest banks have been legally required to offer fee-free basic bank accounts, designed to
improve financial inclusion for those who don’t have a current account or who might struggle to open
a standard account.

Other findings in this year’s report include:

  • there are just under 8 million basic bank accounts open in the UK
  • for the second year running, Nationwide and Lloyds Banking Group opened the most fee-free
    basic bank accounts between July 2016 and June 2017
  • Nationwide, Clydesdale Yorkshire Banking Group, and Co-op have a larger market share of
    basic bank accounts than personal current accounts
  • Lloyds Banking Group accounts for almost half of the basic bank account market

Stephen Barclay, the Economic Secretary to the Treasury said:

Making sure that everyone has access to the financial services that they need is at the heart of our
plan to build a fairer society and an economy that is fit for the future. The government has legislated
to make sure fee-free basic bank accounts are available to those who need them and I am pleased to
see that so many people – who might have previously been at risk of running up debt through bank
charges – have access to a completely free account. It is important for a fair economy that banks
continue to help all their customers to manage their finances confidently and responsibly.

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