Serious concerns over HMRC’s workload
Posted by mostafa on 23 January, 2018
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This item was filled under Tax
MPs have questioned whether HMRC can cope with the joint challenges of its massive transformation agenda and the demands imposed by developments such as Brexit.
The House of Commons’ Public Accounts Committee (PAC) report into the Revenue’s performance highlights the workload the department is facing, in particular that involved in its 15 transformation programmes forming the largest such project in Europe (see here).
Together with the Treasury, HMRC has to decide how it allocates limited resources to its operations to increase tax revenues, protect performance levels, prioritise its transformation and …